Welcome To Midelo Products

Our brands are representative of everything about us. Born in NYC. Processed in NYC. Shipped from NYC. Our products will satisfy and so will our customer service, guaranteed.

 

AboutOur Brands

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Order On-Time Delivery Rate

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Customer Positive Feedback Rate

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Iron-Clad Money Back Guarantee

Here’s Why Our Customers Choose Us 

At Midelo Products, you can say that we are crazy about customer service and satisfaction. What seperates our business model from most other companies is that we care more about having a satisfied customer instead of a profit. That means even if it’s at a loss to our business, we’ll go above and beyond to make sure each and every customer is 110% satisfied with their products and their shopping experience.

Trusted & Experienced

In the e-commerce business since 2008, you can rest assured we know what we are doing. Try us out and see for yourself! 

Simple Returns

Not happy with your Midelo product? First, contact us at support@midelo.com to see if we can help. If not, we’ll authorize a return!

Reliable Products & Service

We stand behind all of the products we sell, no matter which brand or marketplace. All of our products are ones we use ourselves!

Iron-Clad Satisfaction Guarantee

We take great pride in our products and we appreciate the business. No matter what the reason, we’ll refund your order guaranteed! 

Don't Take Our Word For It...

“Thank you, I thought I’d have to wait at least two weeks! I ordered Thursday and received Sunday! Wow so grateful!”

– Kiesha A.

“Product came as described! Fast shipping, and great customer service! Seller was great on communication when I entered the wrong address! Would buy from again!”

– Alex P.

“Great product – we used them for a taco party and a few friends ordered them the same day! Sturdy and easy to clean!”

– Sarah G.

“The perfect accessory you didn’t know you needed! I bought this as a gift for a family member and they loved it. I may end up ordering one for myself too!”

– Kel H.

Contact us

F.A.Q.

Where do you ship from?

If you are purchasing from one of our flagship brand’s websites, we are shipping our products direct from either our warehouse in NYC or Ft. Worth, TX.

How fast do you ship?

Our goal is always to get your order out the same day it comes in (if before 4PM EST), but sometimes it can take one working day for the package to go out. We ship Monday through Friday via USPS, UPS, and FedEx.

How do returns work?

If you are within the two week period after your product arrived, you are still eligible for returns. Contact us first for a return authorization. Once you hear from us and receive your authorization, just ship back the unused product and we will refund your full purchase price.

Do you ship to FPO/APO addresses?

Unfortunately, we currently do not ship to FPO/APO addresses. Please check with us in the future to see if something has changed.

What if I have an issue with my shipment or product that I ordered?

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Do you ship outside of the United States?

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